Tankless Water Heater Maintenance Near Owings Mills, MD

Outstanding service from Abe and the team!

Brandon and his two suppoorting team members were wondetful. Respectful in every way, from being polite and professional, to cleanliness and respect for our physical property. Brandon was particulatly knowledgeable and experienced and offered a lot of advice and information. And best of all, there was no high pressure to sign a contract. Honest Abe and your staff like Brandon are a breath of fresh air.

Brandon and his two suppoorting team members were wondetful. Respectful in every way, from being polite and professional, to cleanliness and respect f...

I have a house that seems to have all the major issues come up at once. I am seem to be meeting all divisions of the company in away too short of a time and have been very happy with all of the technicians. First up was Tayla for a broken steam boiler. I was not aware it should have been getting cleaned every year. It had a few issues. Tayla took the time to explain all of the repairs to me and show me the damage. She also showed me how to drain some water from it weekly to avoid build up and extend the life. She recommended I purchase a service agreement, which I have already received more in discounts than it cost. She noted that I may not have ever had a liner added to my 1890 chimney and recommended that I have that inspected. So next up - Brandon. He took a lot of time to check out all my chimneys. He showed me where the grout had issues inside the one in question. He also took the time to inspect with a drone and provided all the pictures with the estimate. Since I was having the boiler and chimney estimates/work done, I decided that it was time to get an estimate on replacing the 20+ year old unit that had died at the end of the summer. Next up - Tim and Moshe. Both were great. My current air handler is not to code (probably an understatement) and the configuration of having it in a cabinet over the third floor stairs with the duct running up to a very shallow attic gave them quite a challenge. The spent a lot of time considering all the ways to approach it that would work best for me. I believe the proposed system will provide something that will work well for me. They made sure to include rotating it with an access panal so the new system (unlike the old one) can be serviced without trying to figure out how to put up scaffolding or risking injury climbing above stairs. You would think that would be it but then I went to flush my really expensive toilet that has a grinder and pump to get the water to the sewer line 3 feet above the toilet. Tayla recommended Sol to come out and look at it. He came and in the process of assessing it flushed it and - wouldn't you know it - it worked again. He was very pleasant and had a sense of humor for coming out to a call (included with the contract so no charge) for a repair that was not needed. Over all, every technician that has come out has been knowledgeable, pleasant and spent time explaining everything to me. I would recommend Honest Abe to for any repairs. Because it is so hard to find a plumber that also is an expert in Steam boilers, I can not speak to competitive pricing, but I do not feel that any of the charges were unreasonable for the amount of work needed and the quality of the repairs.

I have a house that seems to have all the major issues come up at once. I am seem to be meeting all divisions of the company in away too short of a t...

Michael arrived and immediately got to work examining my problem, a Plugged sink. He explained what he would do in great detail and spent a significant amount of time making sure that the water was flowing properly. He also sent me videos of the work that he did so that I would have that additional assurance. I highly recommend Michael and Honest Abe and I’m very grateful they came so quickly.

Michael arrived and immediately got to work examining my problem, a Plugged sink. He explained what he would do in great detail and spent a significan...

I got service within a few hours of calling for a water heater leak. Nick came and replaced my expansion tank. He was professional and efficient.